Clear Teams Cache

Clear Teams Cache

Clear Teams cache in Windows

  1. If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.
  2. Open the Run dialog box by pressing the Windows logo key  +R.
  3. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.
  4. Delete all files and folders in the %appdata%\Microsoft\Teams directory.
  5. Restart Teams.

Clear Teams cache in macOS

  1. If Teams is still running, right-click the Teams icon in the dock, and then select Quit, or press Command (⌘)-Q.

  2. In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.

  3. Enter the following command, and then press Return:

    Console
    rm -r ~/Library/Application\ Support/Microsoft/Teams

  4. Restart Teams.